Privacy Policy for First Facility Services
At First Co., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains the information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
Information We Collect
We may collect the following information when you interact with our website or contact us:
- Name
- Email address
- Phone number
- Company name
- Project details or service requests
- Information submitted through contact forms
Device and Usage Information
We may automatically collect certain device and usage information when you visit our website. This information helps us improve our website, enhance our services, and provide a better browsing experience.
How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Schedule appointments or consultations
- Provide estimates and requested services
- Communicate project updates and service-related information
- Improve our website and customer experience
- Send marketing communications only when you have provided your consent
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information with trusted service providers who help us operate our business, such as website hosting, CRM platforms, analytics providers, and communication services. These providers are only given the information necessary to perform their services and are required to protect your information.
SMS consent is not shared with third parties or affiliates for marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Communications
You will only receive SMS messages from First Co. if you have provided your consent by submitting a website form, requesting information, or otherwise opting in to receive text messages from us.
If you opt in to SMS communications, you may receive text messages related to:
- Appointment reminders
- Project updates
- Customer support
- Service notifications
- Marketing and promotional offers (only if you have opted in)
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out of receiving text messages at any time.
Reply HELP for assistance.
You may also contact us through our website at https://firstco.us/contact/ for additional support.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of internet transmission or electronic storage is completely secure, we work to protect the information you provide.
Your Choices
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information where applicable
- Withdraw your consent to receive marketing communications, including SMS messages
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website at https://firstco.us/contact/.
